Last updated: 7 November 2026
AY Plumbing & Renovation Service (“AY Plumber”, “we”) is a plumbing business at 1404 Colmar Ave, Pickering, ON L1W 1C3. This page explains what personal information we collect through ayplumber.ca, why, and what you can ask us to do with it.
What we collect
- When you send the contact form: your name, phone number, email address, the service you need, your town, how urgent the job is and your description of the problem.
- When you call, text or message us on WhatsApp: your phone number and whatever you tell us about the job.
- When you browse the site: Google Analytics records how the site is used, for example which pages are visited, roughly where visitors are (city level), what device they use, and whether someone taps the phone number, the WhatsApp button or sends the form. This uses cookies. It does not tell us who you are.
Why we use it
- To reply to your enquiry, book the visit and do the work you asked for.
- To keep basic records of jobs we have done.
- To understand which pages help people find us, so we can improve the site.
We do not sell your information, and we do not send marketing emails unless you ask us to.
Who else sees it
- Our website and email providers, and the agency that maintains the website, who handle form messages only to deliver them to us.
- Google (Analytics, and Maps when you use the map or directions).
- WhatsApp, if you choose to message us there.
- Anyone the law requires us to share it with.
How long we keep it
Enquiries are kept for as long as we need them to answer you and keep records of the job, then deleted. Analytics data is kept under Google’s standard settings.
Your choices
- You can ask what personal information we hold about you, ask us to correct it, or ask us to delete it. Call 647-248-7755 or send us a message through the contact page.
- You can block or delete cookies in your browser settings. The site still works without them.
Changes
If we change this policy, the new version will be posted on this page with a new date.
